Privacy Policy
This policy explains what information Ozark Well Pros (“we”) collects through ozarkwellpros.com and how we use it.
Information you give us
When you submit a service request, we collect the details you enter: your name, phone number, town or ZIP code, the type of problem, an optional description, and your preferred contact method. When you call us, we receive your phone number and whatever you tell us about your request.
How we use it
- To respond to your request and follow up with you.
- To connect you with an independent well and pump contractor. With your consent, we share your request details with a contractor so they can contact you. If that contractor can’t help, we may share them with another contractor for the same request.
- To keep records of requests and improve our service.
We don’t use your request information for unrelated marketing.
Analytics and cookies
We use Google Analytics to understand how visitors use the site, such as which pages are viewed and whether call or request buttons are clicked. We don’t send your name, phone number, or form answers to Google Analytics. Analytics may use cookies, and you can manage cookie preferences through the cookie settings button on this site or in your browser.
Independent contractors
Contractors we refer you to are independent businesses. Once a contractor has your information, their own privacy practices apply to how they use it.
Storage and retention
Service requests are stored in our website system and email. We keep them as long as needed to handle your request and maintain business records, then delete them.
Your choices
You can ask us to update or delete the information you submitted by calling 417-759-4388 or sending a note through our request form.
Children
This site is intended for adults and is not directed to children under 13.
Changes
We may update this policy. The date at the top shows when it last changed.